Once the contract is signed, we aim to have a fully trained remote staff in your business within two weeks. This mainly depends on the complexity of your needs and requirements.

Once we understand skill requirements & qualification of talents you need, HR team will now start sourcing the remote staff that perfectly matches for your business. The resume of these endorsed remote staff will then be forwarded to your email for advance review prior to your scheduled interview with the endorsed candidates. You get a chance to review their professional experience, work accomplishments and personal assessment result before conducting an interview facilitated by us.

Once you have made up your mind and finally decided who your hired remote staff will be, we then send you an invoice for your chosen plan via email that you can pay with your Paypal account or direct transfer. A payment confirmation receipt will be sent via email and then we will start working on creating the work credentials for your hired virtual staff such as calling plan, email account and time tracking software that will be sent on your email too. We will then call you for a quick HR Orientation before the initial handoff to ensure a smooth working relationship with your hired remote staff.

Although this doesn’t happen very often, occasionally a worker is not a good fit for our client. When this happens, no problem, just reach out to your project manager to discuss the situation. After learning more of your business requirements, our HR Team will then start finding your perfect pair with ease at the quickest time possible, FREE of Charge if this happen less than 1 month after you hire the worker.